Support

Troubleshooting

Use this checklist before opening a ticket. Most issues are dependency or config mismatches.

Script does not start

• Folder name matches the ensure line
• Dependencies started first
• No missing fxmanifest.lua / asset files after unzip
• Read the first red error in the server console — fix that first

Item / command does nothing

• Item exists in inventory with the correct name
• Usable item registered in the bridge / editable file
• Player has permission / job / grade when required

UI does not open

• NUI files present (web/, html/, or nui/)
• No client Lua error when triggering the open action
• Focus / cursor not blocked by another resource

Database errors

• oxmysql (or your MySQL resource) is running
• Connection string is valid
• SQL schema imported when the product requires it

Target / markers missing

• Target resource started
• Config target provider matches your resource
• Or disable target and use marker + key interaction if supported